Support
We're a small operation — every email reaches a human.
General questions or bug reports
Email support@tuberank.app and we'll get back to you within a few days. Helpful things to include:
- The device and OS version (iPhone 15 Pro / iOS 19, etc.)
- Your TubeRank app version (Settings → About)
- What you did and what you expected to happen
- A screenshot or screen recording if it's a UI issue
Creator content removal
If you're a YouTube creator and would like your channel and predictions removed from TubeRank, email us at removals@tuberank.app with:
- Your channel URL (e.g.
youtube.com/@your-channel) - Confirmation that you control the channel — easiest is to email from an address listed publicly on the channel, or include a link to a video or community post that mentions this email
- Optionally, the reason — helpful but not required
We'll confirm receipt and remove all of your videos, predictions, and channel record from the app within 7 business days, and will stop polling your channel for new uploads going forward.
Disputing a specific prediction
If a specific prediction was extracted from your video and you believe it misrepresents what you said, email support@tuberank.app with the prediction's URL or ID and a description of the issue. We'll review and either correct or remove it.
Account access, export, or deletion
See the relevant section of our Privacy Policy for how to request a data export or account deletion.
Other
Press, partnerships, or feature suggestions also welcome at support@tuberank.app.